Meetup · 2018
Pixels & Prisons
A talk by Jay Heal on adapting user-centred design techniques within a high-security prison environment.
- Date
- Venue
- Eagle Labs Incubator
- Speaker
- Jay Heal

What I took away
Key takeaways
Explored adapting design techniques to secure environments.
Discussed the evolution of design in government sectors.
Highlighted challenges unique to high-security contexts.
Discussed the importance of user research in secure environments.
From my notebook
My notes
The challenges of being a designer within the technology industry are constantly changing. For this meetup, Jay Heal shares his experiences of being a Service Designer within central government and how he adapted traditional user-centred design techniques for a high-security prison environment.
Having worked with organisations like the BBC, Just Eat, and the Ministry of Justice, Jay discusses his journey from a Web Designer to a UX/Service Designer and how design roles evolve in technology.